Don’t Give a Lecture to Someone Who Needs a Hug: The Power of Empathy in Mental Health Support
- Corey Tess | Core Consulting
- Dec 10, 2024
- 3 min read
Have you ever found yourself trying to fix someone’s problem when they just needed you to listen? Or maybe you were the person who just needed a little TLC but were met with accusations of having a 'victim mentality' in a moment of struggle. The quote “Don’t give a lecture to someone that needs a hug” speaks volumes about how we approach mental health conversations. Sometimes, people struggling emotionally or in distress don’t need a solution; they need connection.
These days problem-solving is often prized over understanding, we might instinctively jump to offering advice or a logical fix when someone opens up about their struggles. While this intention comes from a good place, it can sometimes make the other person feel unheard or invalidated. Let’s dive into why compassion and empathy matter more than “fixes” and how we can all support each other better.

Why “Fixing” Isn’t Always the Solution
When someone shares their emotional pain, it’s often an act of vulnerability. Offering advice too quickly, while well-meaning, can unintentionally communicate that their feelings are inconvenient or less important than finding a solution.
According to psychologists, this response is rooted in what’s known as emotional invalidation. This happens when someone’s emotions are dismissed, minimized, or judged. Emotional invalidation can worsen feelings of loneliness, anxiety, and depression. In fact, a study published in the Journal of Clinical Psychology found that perceived emotional invalidation can increase distress and reduce the likelihood of someone reaching out for help in the future.
The truth is, many emotional struggles don’t have easy fixes—and hearing “just think positive!” or “have you tried this?” can feel like pressure to move on rather than an acknowledgment of their current pain. In a moment of distress, acknowledgement can go such a long way, it can actually regulate the parasympathetic nervous system quicker back to a baseline where the individual is then able to create their own solution while feeling supported rather than isolated.
The Role of Empathy in Mental Health Support
Empathy, the ability to understand and share another person’s feelings, is a powerful tool for emotional connection. When someone feels understood (like mentioned above), their stress levels often decrease, and they may find clarity in their own time.
Here’s why empathy matters:
Creates a Safe Space: Empathy helps the other person feel seen and safe, which is essential for healing.
Reduces Stress: Research from Frontiers in Psychology shows that empathetic responses activate the parasympathetic nervous system, which helps regulate stress.
Strengthens Relationships: Simply being there, without judgment or pressure, fosters trust and deepens bonds.

How to Be Supportive Without “Fixing”
Listen Actively: Put away distractions, make eye contact, and give them your full attention. Active listening means being fully present and resisting the urge to interrupt or offer solutions.
Validate Their Feelings: Phrases like “That sounds really hard” or “I can’t imagine how tough this is for you” can go a long way in making someone feel heard.
Ask Open-Ended Questions: Instead of “Why don’t you just do X?” try asking, “How can I best support you right now?”
Provide Comfort, Not Control: Sometimes a hug, a hand to hold, or simply sitting quietly together is more powerful than any advice you could give.
Know When to Step In: If someone’s distress feels overwhelming or they’re expressing thoughts of self-harm, it’s okay to gently guide them toward professional help while remaining supportive.
A Reminder to Be Kind
Everyone you meet is fighting a battle you can’t see. Being kind, patient, and empathetic costs nothing but can mean everything to someone in distress. Compassion isn’t about having the perfect words; it’s about showing up, listening, and reminding someone that they’re not alone.
So next time a friend, family member, or even a stranger confides in you, resist the urge to lecture. Instead, offer understanding, warmth, and maybe even a hug. Because sometimes, that’s all they need to feel a little less alone.
Let’s create a world where we listen more, judge less, and show kindness every chance we get.

Do you have a story about how empathy has made a difference in your life? Share it in the comments—I'd love to hear from you!
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